Frequently Asked Questions (Unmanaged SSD VPS Hosting)

Answers to Common Questions (Unmanaged SSD VPS Hosting)

Can't find the answer you need? Please contact us and we will be happy to help!

General Questions

Quick questions and answers for general information about our offers

All major credit cards (Diners, Visa, American Express etc.), Paypal and Bitcoin payments also.
We setup your newly ordered vps as soon as payment is proccessed, in other words, instantly! Thought sometimes some additional fraud checks need to be done so please be patient.
You can choose more than 10 OS to be installed on your new VPS, also you can always reinstall your VPS through your SolusVM control interface with chosen OS.
Yes 30 days, no questions asked, we give back money for your ordered VPS. But we do not offer refunds if your server is terminated/suspended because of abuse or spam related problems.
Currently we have available one location in Seattle, Washington
We offer 24/7/365 support through our ticket and contact system (Ticket, Live Chat, E-Mail).
Yes for VPS our test ip is: 162.248.4.53.
Unmanaged that it is your responsiblity to manage your own VPS. We do not offer support except if related to host node. But dont worry if you need some help installing something just open a ticket. Our support team will gladly help.
Yes open a support ticket and we will provide you with additional IP for your VPS (we charge $2 per IP).
We have 99.9% uptime guarantee.
Yes, at any time you can do it through your client area or just open us a support ticket, we will gladly help!
We do not allow: bulk/mass/spam mailing,exit TOR,crypto currency mining, pirated content, warez, torrents, denial of Service (DoS) attacks etc.(more you can read in our TOS). All vps caught doing one of this things will be terminated and not refunded