I'm receiving a blank page

If your website or web application is displaying nothing but a blank, white page, then chances are your software requires a plugin that is not currently installed on your server. The best way to do this is to check your error log, which can be accessed via the control panel. The error log will contain the time and page the error occured on, which will make it easy to contact the software vendor's support for help, and then eventually contact us if it is a server configuration issue.

Was this answer helpful?

 Print this Article

Also Read

My webpage is displaying ads

If your website is not pulling up and is instead showing advertisements, the most likely cause is...

My website is running slow

If you are using a forum or content management system, make sure that caching is enabled. Caching...

I can't login to cPanel

Ensure that caps lock is off, and that you are completely sure what your cPanel password is. If...

My FTP client says too many connections

The server will often reject a new FTP connection if too many are open for any given account. If...

Files fail FTP transfer

When uploading many files at once (a CMS, for example), it is not uncommon for a few of the files...